Position title
Air India Recruitment 2023 - All India Jobs - Customer Officer Post
Job Location
India
Remote work from: India




Base Salary
USD14,000-USD20,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Air India Recruitment 2023

As a Customer Service Officer at Air India, you will play a crucial role in ensuring the satisfaction and well-being of our passengers throughout their travel experience. Your friendly and professional approach will make a lasting impression on our passengers, as you assist them with their inquiries and provide assistance when needed.




Air India Careers

Responsibilities:

  1. Passenger Assistance: Greet and assist passengers at the check-in counters, departure gates, and arrival areas. Provide information about flight schedules, boarding procedures, and ensure a smooth check-in process.
  2. Issue Resolution: Handle passenger inquiries, complaints, and issues in a professional and empathetic manner. Collaborate with other departments to resolve complex problems and ensure passenger satisfaction.




Air India Jobs Near Me

Skills:

  1. Excellent Communication: Exceptional verbal and written communication skills are essential. You must be able to interact with passengers from diverse backgrounds effectively and professionally.
  2. Customer-Centric: A deep commitment to delivering outstanding customer service is crucial. You should be empathetic, patient, and dedicated to ensuring passengers' needs are met.
  3. Problem-Solving: Strong problem-solving skills are necessary to handle passenger concerns and find effective resolutions, often in high-pressure situations.

Qualifications:

  1. Education: A high school diploma or equivalent is required. Additional training in customer service or a related field is a plus.
Important Links

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Date posted
November 1, 2023
Valid through
March 31, 2024
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Position: Air India Recruitment 2023 - All India Jobs - Customer Officer Post

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