Position title
Air India Recruitment 2023 - New Jobs - Customer Care Executive Post
Job Location
India
Remote work from: India
Base Salary
USD14,000-USD20,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Air India Recruitment 2023
As a Customer Care Executive at Air India, you will play a pivotal role in ensuring an exceptional passenger experience by providing top-notch customer service. You will be at the forefront of representing the airline, addressing customer queries, and resolving issues with professionalism and efficiency. This position requires a customer-centric approach, excellent communication skills, and the ability to thrive in a dynamic and fast-paced environment.
Air India Careers
Responsibilities:
- Customer Engagement and Assistance:
- Engage with passengers in a courteous and empathetic manner, addressing inquiries, and providing accurate information regarding flights, services, and policies.
- Assist passengers with booking modifications, cancellations, and other related requests, ensuring a seamless travel experience.
- Handle and resolve customer complaints and concerns with a proactive and solution-oriented approach, maintaining a positive brand image.
- Communication and Coordination:
- Collaborate effectively with internal departments, including flight operations, ground services, and baggage handling, to ensure timely and accurate information flow.
Hiring organization
Date posted
November 11, 2023
Valid through
March 31, 2024
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