Position title
Air India Recruitment 2023 - New Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD14,000-USD20,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Air India Recruitment 2023

As a Customer Support Analyst at Air India, you will play a vital role in ensuring the satisfaction of our valued passengers. You will be the face of our airline, providing assistance and solutions to a wide range of customer inquiries. Your dedication to providing top-notch service will help us maintain our reputation as a leading airline.




Air India Careers

Responsibilities:

  1. Customer Assistance: Interact with passengers, addressing their queries, concerns, and requests with professionalism and courtesy. Assist passengers in booking, rescheduling, and managing their flights, providing accurate information and guidance.
  2. Issue Resolution: Investigate and resolve customer complaints and issues in a timely and efficient manner. Collaborate with other departments to find solutions and ensure passenger satisfaction.




Air India Jobs Near Me

Skills:

  1. Strong Communication Skills: Excellent verbal and written communication skills in English are essential. The ability to empathize and convey information clearly is a must.
  2. Problem-Solving: Adept at identifying and resolving passenger issues with a patient and diplomatic approach. Critical thinking and the ability to work under pressure are important.
  3. Team Player: Collaborate effectively with colleagues and other departments to provide seamless customer service. A positive attitude and a commitment to teamwork are vital.

Qualifications:

  • Bachelor's degree in any field (Freshers are welcome to apply).
  • Basic knowledge of airline industry processes is a plus.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Important Links

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Date posted
November 6, 2023
Valid through
March 31, 2024
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Position: Air India Recruitment 2023 - New Jobs - Customer Support Analyst Post

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