Position title
Airtel Recruitment 2023 - Job Alert - Customer Service Post
Job Location
India
Remote work from: India




Base Salary
USD15,500-USD24,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Airtel Recruitment 2023

As a Customer Service Representative at Airtel, you'll play a crucial role in ensuring our customers have a positive experience and receive the support they need. You'll be the face and voice of our company, providing expert assistance and maintaining our commitment to outstanding service.




Airtel Careers

Responsibilities:

  1. Customer Support: Respond promptly and professionally to customer inquiries through various channels such as phone, email, and chat. Address customer concerns, resolve issues, and provide accurate information about our products and services.
  2. Problem Solving: Analyze customer concerns and determine the best solutions to meet their needs. Effectively troubleshoot technical issues, billing discrepancies, and other concerns, ensuring customer satisfaction.
  3. Product Knowledge: Stay up-to-date with our products and services, and educate customers on their features and benefits. Cross-sell and upsell relevant services to meet sales targets and enhance the customer experience.




Airtel Jobs Near Me

Skills:

  1. Excellent Communication: Strong verbal and written communication skills. Ability to convey information clearly, empathize with customers, and provide guidance effectively.
  2. Empathy: A deep understanding of customer needs and the ability to show empathy and patience while addressing their concerns. Ability to de-escalate tense situations.
  3. Technical Proficiency: Basic technical knowledge to assist with troubleshooting common customer issues. Proficiency in using customer service software and systems.
Important Links

Find the Link in Apply Now Button



Date posted
October 30, 2023
Valid through
June 30, 2024
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Position: Airtel Recruitment 2023 - Job Alert - Customer Service Post

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