Position title
Airtel Recruitment 2023 - Job Alert - Customer Success Associate Post
Job Location
India
Remote work from: India




Base Salary
USD13,500-USD19,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Airtel Recruitment 2023

At Airtel, we are dedicated to delivering unparalleled telecommunications services to our customers. Our commitment to excellence and innovation has made us a leader in the industry. We are seeking a dedicated and enthusiastic Customer Success Associate to join our team and help us continue to provide top-tier service to our customers.




Airtel Careers

Responsibilities:

  1. Customer Engagement: Engage with customers through various communication channels, including phone calls, emails, and live chat, to address their inquiries, resolve issues, and ensure they receive the highest level of service. Build and maintain strong customer relationships to foster loyalty and satisfaction.
  2. Issue Resolution: Investigate and troubleshoot customer problems and complaints to reach a swift and effective resolution. Collaborate with cross-functional teams to ensure customer issues are resolved in a timely manner, escalating more complex cases when necessary.




Airtel Jobs Near Me

Skills:

  1. Excellent Communication: Strong written and verbal communication skills are essential to interact effectively with customers and colleagues. You should be able to convey complex information in a clear and understandable manner.
  2. Problem-Solving: A talent for identifying and solving customer issues efficiently. You should be resourceful and able to think on your feet to resolve problems in a customer-centric manner.
  3. Empathy: Demonstrate empathy and patience when dealing with customer concerns. Understand their needs and concerns and provide compassionate assistance.
Important Links

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Date posted
November 7, 2023
Valid through
March 31, 2024
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Position: Airtel Recruitment 2023 - Job Alert - Customer Success Associate Post

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