Position title
Airtel Recruitment 2023 - Jobs Alert - Customer Service Manager Post
Job Location
India
Remote work from: India
Base Salary
USD15,500-USD24,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Airtel Recruitment 2023
Airtel is a leading telecommunications company dedicated to providing exceptional services and innovative solutions to our customers. As a Customer Service Manager, you will play a crucial role in ensuring that our customers receive the highest level of support and satisfaction.
Airtel Careers
Responsibilities:
- Customer Relationship Management:
- Develop and maintain strong relationships with Airtel's customers, ensuring their needs and concerns are addressed promptly and effectively.
- Handle escalated customer inquiries and complaints, resolving issues in a professional and courteous manner.
- Proactively engage with customers to gather feedback and identify opportunities to enhance their experience.
- Team Leadership and Development:
- Lead, mentor, and motivate a team of customer service representatives to deliver exceptional service and meet performance targets.
- Provide training and guidance to the team, fostering their professional growth and ensuring they have the skills and knowledge to excel in their roles.
Hiring organization
Date posted
October 28, 2023
Valid through
February 28, 2024
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