Position title
Amazon Recruitment 2023 - Latest Vacancy - Customer Service Representative Post
Job Location
India
Remote work from: India
Base Salary
USD12,500-USD20,500 Per month
Qualifications
Graduation Degree
Employment Type
Full-time
Description
Amazon Recruitment 2023
At Amazon, we are committed to being Earth's most customer-centric company, where people can find and discover anything they want to buy online. We are seeking passionate individuals to join our dynamic Customer Service team, dedicated to providing exceptional support to our valued customers.
Amazon Careers
Responsibilities:
- Customer Assistance:
- Engage with customers via phone, email, and chat to resolve inquiries, provide product information, and ensure a positive shopping experience.
- Demonstrate a deep understanding of Amazon's products and services, guiding customers through various processes with clarity and efficiency.
- Collaborate with cross-functional teams to address customer issues, escalating when necessary to ensure timely and effective resolutions.
- Problem Solving:
- Identify and analyze customer needs, addressing concerns and solving problems creatively to exceed customer expectations.
- Proactively anticipate potential challenges and work towards preventing customer issues through effective communication and problem-solving strategies.
- Provide insightful feedback to internal teams, contributing to continuous improvement of our products and services based on customer interactions.
Hiring organization
Date posted
December 21, 2023
Valid through
March 31, 2024
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