Amul Recruitment 2023

Amul, a leading dairy cooperative, has been a symbol of quality and trust for decades. Our commitment to providing wholesome dairy products has made us a household name. As we continue to grow, we are seeking a dedicated and customer-focused individual to join our team as a Customer Care Agent.

Amul Careers

Responsibilities:

• Customer Engagement:
  • Interact with customers through various channels, including phone, email, and chat, to address inquiries, resolve issues, and ensure a positive customer experience.
  • Proactively engage with customers to gather feedback, understand their needs, and provide assistance in navigating our products and services.
• Issue Resolution:
  • Investigate and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.
  • Collaborate with internal teams to identify root causes of recurring issues and contribute to continuous improvement initiatives.