Position title
Amul Recruitment 2023 - Fresher Jobs - Help Desk Post
Job Location
India
Remote work from: India




Base Salary
USD10,500-USD17,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Amul Recruitment 2023

Amul, a renowned and dynamic organization in the dairy industry, is seeking a skilled and customer-focused Help Desk Specialist to join our IT team. With a legacy spanning decades, Amul has been a pioneer in the dairy sector, committed to delivering quality products and services to consumers worldwide.




Amul Careers

Responsibilities:

  • Customer Support Excellence:
    • Respond promptly to customer inquiries, assess issues, and provide efficient solutions with a strong emphasis on customer satisfaction.
    • Troubleshoot hardware and software problems, guiding users through step-by-step resolutions and escalating issues when necessary.
    • Collaborate with cross-functional teams to ensure timely and effective problem resolution, maintaining a high level of professionalism and customer service.
  • System Maintenance and Monitoring:
    • Proactively monitor and maintain computer systems, networks, and applications to identify and address potential issues before they impact users.
    • Perform routine system checks, updates, and configurations to ensure optimal performance and security.
    • Document and report recurring technical issues to contribute to continuous improvement initiatives and enhance overall system reliability.




Amul Jobs Near Me

Skills

    1. Technical Proficiency:
      • Demonstrated expertise in troubleshooting hardware and software issues, with a solid understanding of IT systems and networks.
      • Proficient in utilizing help desk software and ticketing systems to log, track, and resolve user issues.
      • Familiarity with a variety of operating systems, including Windows and MacOS.
    2. Communication Skills:
      • Exceptional written and verbal communication skills with the ability to convey technical information to non-technical users clearly.
      • Active listening skills to understand user concerns and provide empathetic and effective solutions.
      • Collaborative approach to working with cross-functional teams and stakeholders.
    3. Customer Service Orientation:
      • Strong commitment to delivering exceptional customer service with a focus on problem-solving and responsiveness
Important Links

Find the Link in Apply Now Button



Date posted
December 20, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 16 times.

Visitors have accessed this post 16 times.

Close modal window

Position: Amul Recruitment 2023 - Fresher Jobs - Help Desk Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.