Amul Recruitment 2023

As a Customer Service Trainee at Amul, you will play a pivotal role in ensuring exceptional customer experiences. This entry-level position is ideal for individuals who are passionate about customer service, eager to learn, and committed to upholding the values that define Amul.

Amul Careers

Responsibilities:

• Customer Engagement:
  • Engage with customers in a courteous and professional manner, addressing inquiries, resolving issues, and providing timely assistance.
  • Proactively anticipate customer needs and offer appropriate solutions, ensuring a positive and seamless interaction.
• Order Processing:
  • Efficiently process customer orders, ensuring accuracy and attention to detail.
  • Collaborate with internal teams to coordinate order fulfillment, tracking, and delivery to meet and exceed customer expectations.
• Communication and Documentation:
  • Maintain clear and concise communication with customers through various channels, including phone, email, and chat.
  • Accurately document customer interactions and feedback, providing valuable insights to improve overall service quality.