Amul Recruitment 2024

We are seeking a dedicated and customer-focused professional to join our team as a Customer Support Analyst. The ideal candidate will play a pivotal role in ensuring a seamless customer experience by addressing inquiries, resolving issues, and providing exceptional support.

Amul Careers

Responsibilities:

• Customer Interaction and Issue Resolution:
  • Interact with customers via multiple channels, including phone, email, and chat, to understand and address their inquiries and concerns promptly.
  • Effectively troubleshoot and resolve customer issues, providing clear and concise solutions while maintaining a positive and empathetic approach.
• Product Knowledge and Communication:
  • Develop and maintain a deep understanding of Amul's product line to provide accurate information and guidance to customers.
  • Communicate product updates, promotions, and relevant information to customers, ensuring they are well-informed and satisfied with our offerings.