Bajaj Finance Recruitment 2023

Are you passionate about helping people and providing top-notch service? We are looking for enthusiastic individuals to join our team as Customer Service Representatives. As a Customer Service Representative at Bajaj Finance, you will play a critical role in ensuring our customers' satisfaction and helping them achieve their financial goals.

Bajaj Finance Careers

Responsibilities:

• Customer Engagement: Act as the first point of contact for our customers, providing them with prompt, courteous, and efficient support. Answer inquiries, resolve issues, and provide information about our financial products and services. Build strong relationships with customers through active listening and empathy.
• Problem Resolution: Address customer concerns and problems effectively, striving to achieve first-call resolution whenever possible. Escalate complex issues to the appropriate department for further investigation and resolution. Ensure that all customer interactions are documented accurately.