Bajaj Finance Recruitment 2023

At Bajaj Finance, we believe in empowering our customers to achieve their financial goals. As a leading financial services company, we are committed to providing innovative and customer-centric solutions. Join our dynamic team as a Customer Success Associate and play a pivotal role in ensuring our customers' satisfaction and success.

Bajaj Finance Careers

Responsibilities:

• Customer Engagement and Relationship Management:
  • Build and maintain strong, positive relationships with customers through proactive communication and personalized interactions.
  • Address customer queries, concerns, and feedback promptly, ensuring a high level of customer satisfaction.
  • Collaborate with cross-functional teams to resolve customer issues and ensure a seamless customer experience.
• Product Education and Upselling:
  • Provide in-depth product knowledge to customers, guiding them on the optimal use of our financial products and services.
  • Identify opportunities for upselling and cross-selling additional products that align with customers' financial needs and objectives.
  • Conduct regular training sessions and webinars to educate customers on new features and updates, enhancing their overall experience.