Position title
Bajaj Finance Recruitment 2024 - Latest Job - Help Desk Post
Job Location
India
Remote work from: India




Base Salary
USD10,500-USD17,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Bajaj Finance Recruitment 2024

At Bajaj Finance, we are committed to empowering individuals and businesses through innovative financial solutions. As a leading player in the finance industry, we are seeking a dynamic and customer-focused Help Desk Associate to join our dedicated team. If you thrive in a fast-paced environment and have a passion for delivering exceptional customer service, we invite you to be part of our journey towards financial excellence.




Bajaj Finance Careers

Responsibilities:

  • Customer Assistance:
    • Provide prompt and courteous assistance to customers, addressing queries and concerns related to financial products and services offered by Bajaj Finance.
    • Effectively troubleshoot and resolve customer issues, ensuring a positive and seamless experience throughout the resolution process.
    • Collaborate with cross-functional teams to escalate and follow up on complex cases, ensuring timely resolution and customer satisfaction.
  • Technical Support:
    • Serve as the first point of contact for technical issues, guiding customers through basic troubleshooting steps and escalating more complex problems to the appropriate IT support teams.
    • Document and maintain accurate records of technical support interactions, including details of customer issues, solutions provided, and follow-up actions taken.




Bajaj Finance Jobs Near Me

Skills:

  • Customer Focus:
    • Demonstrated ability to prioritize customer needs and provide effective solutions, maintaining a customer-centric approach in all interactions.
    • Strong interpersonal and communication skills to convey technical information clearly and concisely to customers with varying levels of technical understanding.
    • Empathy and patience in handling customer issues, with a commitment to delivering exceptional customer service.
  • Technical Proficiency:
    • Basic understanding of financial products and services, coupled with the ability to grasp technical aspects related to IT systems and applications.
    • Proficiency in using help desk software, CRM tools, and other relevant applications to log, track, and resolve customer issues.
    • Familiarity with common technical troubleshooting techniques and a willingness to learn and adapt to new technologies.
Important Links

Find the Link in Apply Now Button



Date posted
December 27, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 16 times.

Visitors have accessed this post 16 times.

Close modal window

Position: Bajaj Finance Recruitment 2024 - Latest Job - Help Desk Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.