Position title
Big Basket Recruitment 2023 - Fast Job - Client Service Specialist Post
Job Location
India
Remote work from: India




Base Salary
USD14,500-USD22,500 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2023

Are you passionate about delivering exceptional customer service and thrive in a dynamic and fast-paced environment? Big Basket is seeking a Client Service Specialist to join our team. As a Client Service Specialist, you will play a vital role in ensuring our customers receive outstanding support, resolving inquiries, and fostering positive relationships.




Big Basket Careers

Responsibilities:

  1. Customer Support Excellence: Provide top-notch customer service by addressing customer inquiries, concerns, and requests via various communication channels, including phone, email, and chat. Ensure timely and effective solutions to meet and exceed customer expectations.
  2. Problem Resolution: Investigate and resolve customer issues, such as order discrepancies, product quality concerns, and delivery problems, with a customer-centric approach. Collaborate with internal teams to ensure prompt issue resolution and minimize customer inconvenience.




Big Basket Jobs Near Me

Skills:

  1. Exceptional Communication: Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
  2. Problem-Solving: Adept at analyzing problems, thinking critically, and finding creative solutions to customer issues.
  3. Customer Focus: Demonstrated dedication to customer satisfaction, with the ability to empathize and build rapport with customers.

Qualifications:

  1. Bachelor's degree in a relevant field or equivalent work experience.
  2. Previous customer service or client support experience is a plus.
  3. Proficiency in using customer service software and tools.
Important Links

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Date posted
October 31, 2023
Valid through
February 28, 2024
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Position: Big Basket Recruitment 2023 - Fast Job - Client Service Specialist Post

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