Big Basket Recruitment 2023

As a Customer Service Representative at Big Basket, you will play a crucial role in ensuring our customers have a seamless and delightful shopping experience. Your dedication and exceptional customer service skills will contribute to our mission of delivering satisfaction with every order.

Big Basket Careers

Responsibilities:

1. Customer Support: Provide exceptional assistance to customers via various communication channels, including phone, email, and chat. Address customer inquiries, resolve issues, and ensure their shopping journey is smooth and enjoyable.
2. Order Management: Efficiently manage and track customer orders, ensuring accuracy and timely delivery. Collaborate with other teams to resolve any order-related issues and maintain a high level of order fulfillment.