Big Basket Recruitment 2023

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, Big Basket is looking for individuals like you to join our team as Customer Service Executives. As a Customer Service Executive, you will play a pivotal role in ensuring our customers have a seamless and delightful shopping experience.

Big Basket Careers

Responsibilities:

1. Customer Assistance: Provide prompt and courteous assistance to customers through various communication channels, including phone, email, and chat. Address their inquiries, resolve issues, and guide them through the shopping process.
2. Order Management: Efficiently process customer orders, track deliveries, and coordinate with delivery teams to ensure on-time delivery. Handle order modifications, cancellations, and returns with professionalism and efficiency.