Position title
Big Basket Recruitment 2023 - Latest Opportunity - Customer Service Trainee Post
Job Location
India
Remote work from: IND




Base Salary
USD13,500-USD19,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2023

Big Basket is a leading online grocery platform committed to providing customers with a convenient and seamless shopping experience. Our mission is to make daily life easier by delivering quality products to our customers' doorsteps. As we continue to grow, we are seeking enthusiastic individuals to join our Customer Service team as Trainees.




Big Basket Careers

Responsibilities:

  • Customer Engagement:
    • Interact with customers via various communication channels, including phone, chat, and email, to address inquiries, resolve issues, and ensure a positive shopping experience.
    • Proactively engage with customers to gather feedback, understand their needs, and provide assistance in product selection and order placement.
  • Problem Resolution:
    • Investigate and resolve customer complaints and concerns in a timely and empathetic manner.
    • Collaborate with cross-functional teams to address escalated issues, ensuring a swift and satisfactory resolution for the customer.




Big Basket Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills to interact effectively with customers and team members.
    • Ability to convey information clearly, concisely, and professionally.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to address customer issues and find effective solutions.
    • Ability to think on your feet and make decisions in a fast-paced environment.
  • Customer-Centric Mindset:
    • Empathy and a customer-centric approach to ensure a positive customer experience.
    • Ability to handle challenging situations with patience and professionalism.
Important Links

Find the Link in Apply Now Button



Date posted
December 28, 2023
Valid through
March 31, 2024
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Position: Big Basket Recruitment 2023 - Latest Opportunity - Customer Service Trainee Post

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