Position title
Big Basket Recruitment 2023 - Latest Vacancy - Customer Service Trainee Post
Job Location
India
Remote work from: IND




Base Salary
USD13,500-USD19,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2023

We are seeking a Customer Service Trainee to join our dedicated customer support team. As a Customer Service Trainee, you will play a crucial role in ensuring our customers receive exceptional service and assistance. This entry-level position provides a unique opportunity for individuals with a passion for customer satisfaction to kickstart their career in a fast-paced and exciting industry.




Big Basket Careers

Responsibilities:

  • Customer Interaction and Issue Resolution:
    • Engage with customers via multiple channels, including phone, email, and chat, to address inquiries, resolve issues, and provide product information.
    • Strive to exceed customer expectations by demonstrating empathy, patience, and a commitment to resolving problems in a timely and effective manner.
  • Order Management and Processing:
    • Assist customers in placing orders, modifying existing orders, and tracking deliveries.
    • Collaborate with internal teams to ensure accurate order fulfillment and address any challenges that may arise during the order processing cycle.




Big Basket Jobs Near Me

Skills:

  • Effective Communication:
    • Strong verbal and written communication skills with an ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns.
  • Customer-Centric Approach:
    • Genuine passion for delivering exceptional customer service and a commitment to ensuring customer satisfaction.
    • Ability to empathize with customers and demonstrate patience in handling challenging situations.
  • Team Collaboration:
    • Collaborative mindset with the ability to work seamlessly with cross-functional teams.
    • Willingness to share knowledge, learn from others, and contribute to a positive team environment.
Important Links

Find the Link in Apply Now Button



Date posted
December 15, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 17 times.

Visitors have accessed this post 17 times.

Close modal window

Position: Big Basket Recruitment 2023 - Latest Vacancy - Customer Service Trainee Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.