Position title
Big Basket Recruitment 2023 - Latest Vacancy - Customer Support Analyst Post
Job Location
India
Remote work from: IND




Base Salary
USD13,500-USD19,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2023

At Big Basket, we believe in making life simpler and more convenient for our customers. As a leading online grocery platform, we are dedicated to providing a seamless shopping experience. We're seeking a passionate and customer-centric individual to join our team as a Customer Support Analyst. If you thrive in a dynamic environment and are committed to ensuring customer satisfaction, we want you on board!




Big Basket Careers

Responsibilities:

  • Customer Assistance:
    • Respond promptly and effectively to customer queries and concerns through various communication channels, including email, chat, and phone.
    • Provide accurate information regarding product details, order status, and delivery schedules to enhance customer understanding and satisfaction.
    • Troubleshoot and resolve customer issues with empathy and professionalism, ensuring a positive experience at every interaction.
  • Order Management:
    • Monitor and manage customer orders, ensuring timely processing and delivery.
    • Collaborate with internal teams to address any order-related issues, such as inventory discrepancies or delivery delays.




Big Basket Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills to interact effectively with customers and internal teams.
    • Ability to convey complex information in a clear and understandable manner.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to address customer issues and find effective solutions.
    • Proactive mindset to anticipate and mitigate potential challenges.
  • Customer Focus:
    • Empathy and patience in dealing with customer concerns, ensuring a positive and supportive interaction.
    • Ability to prioritize customer satisfaction while adhering to company policies and procedures.
Important Links

Find the Link in Apply Now Button



Date posted
December 18, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 18 times.

Visitors have accessed this post 18 times.

Close modal window

Position: Big Basket Recruitment 2023 - Latest Vacancy - Customer Support Analyst Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.