Big Basket Recruitment 2023

At Big Basket, we are committed to revolutionizing the way people shop for groceries. As one of the leading online grocery platforms, we take pride in providing a seamless and delightful shopping experience for our customers. Join our dynamic team and be a part of the future of grocery shopping!

Big Basket Careers

Responsibilities:

• Customer Assistance:
  • Engage with customers through various communication channels, including phone, email, and live chat, to address inquiries, resolve issues, and ensure overall customer satisfaction.
  • Provide expert guidance on product selection, order status, and delivery information, fostering a positive and personalized interaction with each customer.
• Order Management:
  • Efficiently process and manage customer orders, ensuring accuracy and timeliness in order fulfillment.
  • Collaborate with internal teams, such as logistics and inventory, to resolve any order-related issues and optimize the overall order fulfillment process.