Position title
Big Basket Recruitment 2024 - Free Job Alert - Customer Care Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2024

As a Customer Care Executive at Big Basket, you will be an integral part of our customer support team, playing a key role in ensuring a positive and satisfying experience for our valued customers. If you are a dedicated individual with excellent communication skills and a passion for customer service, we invite you to join our dynamic team.




Big Basket Careers

Responsibilities:

  • Customer Engagement:
    • Engage with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance in a professional and friendly manner.
    • Proactively follow up with customers to ensure their concerns are adequately addressed and to gather feedback on our services.
  • Order Management:
    • Efficiently handle order-related concerns, including order tracking, delivery status, and product inquiries, ensuring timely and accurate resolution.
    • Collaborate with internal teams to streamline order processes and enhance overall customer satisfaction.
  • Problem Resolution:
    • Investigate and resolve customer complaints or issues promptly, aiming for first-contact resolution whenever possible.




Big Basket Jobs Near Me

Skills:

  • Excellent Communication Skills:
    • Proficient in verbal and written communication, with a keen ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns accurately.
  • Customer Focus:
    • Demonstrated passion for customer service and a commitment to exceeding customer expectations.
    • Ability to empathize with customers and provide solutions that align with their needs.
  • Adaptability:
    • Capable of adapting to a fast-paced and dynamic work environment.
    • Quick learner with the ability to grasp and apply new information and processes effectively.
Important Links

Find the Link in Apply Now Button



Date posted
January 13, 2024
Valid through
March 31, 2024
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Position: Big Basket Recruitment 2024 - Free Job Alert - Customer Care Executive Post

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