Position title
Big Basket Recruitment 2024 - Latest Jobs - Customer Officer Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2024

At Big Basket, we believe in transforming the way people shop for groceries and household essentials. As a pioneer in the online grocery industry, we are committed to providing our customers with a seamless and convenient shopping experience. Join our team and be a part of revolutionizing the future of grocery shopping.




Big Basket Careers

Responsibilities:

  • Customer Engagement:
    • Build and maintain strong relationships with customers through effective communication channels, addressing inquiries, concerns, and feedback promptly.
    • Proactively engage with customers to understand their needs and preferences, offering personalized solutions and recommendations to enhance their shopping experience.
  • Order Management:
    • Efficiently manage and process customer orders, ensuring accuracy and timely delivery.
    • Collaborate with various departments to resolve order-related issues, track deliveries, and provide real-time updates to customers.
  • Problem Resolution:
    • Act as a liaison between customers and internal teams to resolve issues and complaints effectively.




Big Basket Jobs Near Me

Skills:

  • Communication Skills:
    • Excellent verbal and written communication skills to interact with customers and internal teams professionally and empathetically.
    • Ability to convey complex information in a clear and concise manner.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to address customer issues and find effective solutions.
    • Proactive approach to identifying and resolving potential challenges before they escalate.
  • Customer Focus:
    • Deep understanding of customer needs and a commitment to delivering exceptional service.
    • Ability to anticipate customer concerns and tailor interactions to exceed expectations.
Important Links

Find the Link in Apply Now Button



Date posted
January 5, 2024
Valid through
March 31, 2024
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Position: Big Basket Recruitment 2024 - Latest Jobs - Customer Officer Post

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