Position title
Big Basket Recruitment 2024 - Latest Opportunity - Customer Support Post
Job Location
India
Remote work from: IND




Base Salary
USD10,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2024

Are you passionate about delivering exceptional customer service and resolving issues with a smile? Join our dynamic team at Big Basket as a Customer Support Representative! As the first point of contact for our valued customers, you will play a crucial role in ensuring their satisfaction and maintaining the stellar reputation of Big Basket. If you thrive in a fast-paced environment, have excellent communication skills, and are committed to going the extra mile for customers, we want you on board.




Big Basket Careers

Responsibilities:

  • Customer Assistance:
    • Provide prompt and friendly assistance to customers via various channels such as phone, email, and chat.
    • Address customer inquiries, concerns, and feedback with empathy and professionalism.
    • Guide customers through the resolution process, ensuring a positive experience and swift issue resolution.
  • Problem Resolution:
    • Investigate and analyze customer issues, identifying root causes to prevent recurrence.
    • Collaborate with internal teams to resolve complex problems and escalate issues when necessary.
    • Keep accurate records of customer interactions, transactions, and solutions for future reference and improvement.




Big Basket Jobs Near Me

Skills:

  • Communication:
    • Exceptional verbal and written communication skills with a friendly and professional demeanor.
    • Ability to articulate complex information in a clear and understandable manner.
    • Active listening skills to comprehend customer needs and concerns effectively.
  • Problem-Solving:
    • Strong analytical and problem-solving abilities to address customer issues creatively.
    • Capacity to think critically and make decisions in a fast-paced environment.
    • Adaptability to handle a variety of customer situations and find optimal resolutions.
  • Customer Focus:
    • Customer-centric mindset with a passion for delivering excellent service.
    • Ability to remain calm
Important Links

Find the Link in Apply Now Button



Date posted
January 5, 2024
Valid through
April 30, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 29 times.

Visitors have accessed this post 29 times.

Close modal window

Position: Big Basket Recruitment 2024 - Latest Opportunity - Customer Support Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.