Position title
Big Basket Recruitment 2024 - Latest Opportunity - Digital Marketing Executive Post
Job Location
India
Remote work from: IND
Base Salary
USD10,500-USD18,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Big Basket Recruitment 2024
Big Basket Careers
Responsibilities:
- Customer Assistance:
- Provide prompt and friendly assistance to customers via various channels such as phone, email, and chat.
- Address customer inquiries, concerns, and feedback with empathy and professionalism.
- Guide customers through the resolution process, ensuring a positive experience and swift issue resolution.
- Problem Resolution:
- Investigate and analyze customer issues, identifying root causes to prevent recurrence.
- Collaborate with internal teams to resolve complex problems and escalate issues when necessary.
- Keep accurate records of customer interactions, transactions, and solutions for future reference and improvement.
Hiring organization
Date posted
January 6, 2024
Valid through
April 30, 2024
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