Position title
Big Basket Recruitment 2024 - Latest Vacancy - Customer Care Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD13,500-USD19,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Big Basket Recruitment 2024

As a Customer Care Executive at Big Basket, you will be at the forefront of our customer-centric approach, providing support and assistance to our valued users. Your role will be pivotal in enhancing the overall customer experience, ensuring their queries are addressed promptly and professionally.




Big Basket Careers

Responsibilities:

  • Customer Engagement: Interact with customers via phone, chat, and email, addressing inquiries, resolving issues, and ensuring a positive interaction at every touchpoint.
  • Problem Resolution: Investigate and troubleshoot customer concerns, offering effective and timely solutions while maintaining a calm and empathetic demeanor.
  • Feedback Management: Collect and analyze customer feedback, sharing insights with the team to continuously improve our services and processes.




Big Basket Jobs Near Me

Skills:

  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
  • Empathy: A compassionate and empathetic approach towards customers, understanding their needs and concerns.
  • Problem-Solving: Strong analytical and problem-solving skills to address customer issues effectively and efficiently.
Important Links

Find the Link in Apply Now Button



Date posted
December 20, 2023
Valid through
March 31, 2024
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Position: Big Basket Recruitment 2024 - Latest Vacancy - Customer Care Executive Post

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