Cadbury Recruitment 2023

Cadbury, a leading name in the confectionery industry, has been delighting consumers with its delicious chocolates and sweets for generations. As part of our commitment to exceptional customer experiences, we are seeking a dynamic and dedicated Customer Service Supervisor to join our team. If you have a passion for ensuring customer satisfaction and possess the skills to lead a team, we welcome your application.

Cadbury Careers

Responsibilities:

1. Team Leadership: Lead and inspire a team of customer service representatives, fostering a positive and productive work environment. Provide guidance, support, and mentorship to ensure the team delivers exceptional service and meets performance targets.
2. Customer Relations: Build and maintain strong relationships with customers, addressing their inquiries, concerns, and feedback in a professional and timely manner. Act as a point of contact for complex or escalated customer issues, resolving them to the customer's satisfaction.