Position title
Capgemini Recruitment 2023 - Jobs Near Me - Customer Support Analyst Post
Job Location
India
Remote work from: India
Base Salary
USD23,500-USD29,500 Per month
Qualifications
12th, Graduate
Employment Type
Full-time
Description
Capgemini Recruitment 2023
Capgemini is looking for a talented and experienced Customer Support Analyst to join our team. In this role, you will be responsible for providing timely and accurate support to our customers, resolving their issues and concerns, and improving their overall customer experience. You will also play a key role in gathering and analyzing customer feedback to identify areas for improvement in our products and services.
Capgemini Careers
Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot customer issues and provide resolutions
- Escalate complex issues to the appropriate team members
- Document and track customer interactions
- Gather and analyze customer feedback to identify areas for improvement
- Develop and implement new customer support processes and procedures
Hiring organization
Date posted
October 30, 2023
Valid through
June 30, 2024
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