Position title
Colgate Recruitment 2023 - New Vacancy - Customer Care Executive Post
Job Location
India
Remote work from: India
Base Salary
USD11,500-USD18,500 Per month
Qualifications
Graduation Degree
Employment Type
Full-time
Description
Colgate Recruitment 2023
Colgate-Palmolive is a globally recognized leader in the consumer goods industry, committed to providing innovative products that enhance the lives of millions of people worldwide. Our success is driven by our talented and dedicated teams, and we are currently seeking a passionate and customer-centric individual to join our Customer Care team.
Colgate Careers
Responsibilities:
-
- Customer Engagement:
- Interact with customers via phone, email, and live chat to provide exceptional service and address inquiries or concerns promptly.
- Build and maintain strong customer relationships by understanding their needs and proactively offering solutions or product recommendations.
- Ensure timely resolution of customer issues, demonstrating empathy and a commitment to exceeding customer expectations.
- Order Processing and Tracking:
- Process customer orders accurately and efficiently, ensuring seamless transactions.
- Monitor order status, shipment, and delivery to keep customers informed and address any potential issues in a proactive manner.
- Collaborate with logistics and sales teams to streamline order fulfillment processes and optimize customer satisfaction.
- Customer Engagement:
Hiring organization
![Colgate Colgate](https://i.pinimg.com/originals/6c/d2/96/6cd296d1adf899964805155fc6edad6d.png)
Date posted
December 19, 2023
Valid through
March 31, 2024
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