Position title
Colgate Recruitment 2023 - New Vacancy - Customer Care Executive  Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Colgate Recruitment 2023

Colgate-Palmolive is a globally recognized leader in the consumer goods industry, committed to providing innovative products that enhance the lives of millions of people worldwide. Our success is driven by our talented and dedicated teams, and we are currently seeking a passionate and customer-centric individual to join our Customer Care team.




Colgate Careers

Responsibilities:

    1. Customer Engagement:
      • Interact with customers via phone, email, and live chat to provide exceptional service and address inquiries or concerns promptly.
      • Build and maintain strong customer relationships by understanding their needs and proactively offering solutions or product recommendations.
      • Ensure timely resolution of customer issues, demonstrating empathy and a commitment to exceeding customer expectations.
    2. Order Processing and Tracking:
      • Process customer orders accurately and efficiently, ensuring seamless transactions.
      • Monitor order status, shipment, and delivery to keep customers informed and address any potential issues in a proactive manner.
      • Collaborate with logistics and sales teams to streamline order fulfillment processes and optimize customer satisfaction.




Colgate Jobs Near Me

Skills:

  1. Communication Skills:
    • Exceptional verbal and written communication skills with a customer-focused approach.
    • Ability to convey complex information in a clear and concise manner.
    • Active listening skills to understand customer needs and concerns.
  2. Problem-Solving:
    • Strong analytical and problem-solving abilities to address customer issues effectively.
    • Proactive in identifying and resolving potential challenges in the customer care process.
    • Ability to think on your feet and make informed decisions to ensure customer satisfaction.
  3. Team Collaboration:
    • Collaborative mindset with the ability to work seamlessly with cross-functional teams.
Important Links

Find the Link in Apply Now Button



Date posted
December 19, 2023
Valid through
March 31, 2024
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Position: Colgate Recruitment 2023 - New Vacancy - Customer Care Executive  Post

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