Position title
Colgate Recruitment 2024 - All India Jobs - Customer Care Agent Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Colgate Recruitment 2024

As a Customer Care Agent at Colgate, you will be the first point of contact for our valued customers, providing unparalleled support and ensuring a positive experience with our products and services. If you are a customer-centric professional with excellent communication skills and a passion for oral care, we invite you to be a part of our dynamic team.




Colgate Careers

Responsibilities:

    1. Customer Engagement:
      • Engage with customers via multiple channels (phone, email, chat) to address inquiries, resolve issues, and provide product information.
      • Proactively identify and anticipate customer needs, offering personalized solutions to enhance their overall experience with Colgate.
    2. Problem Resolution:
      • Investigate and resolve customer complaints and issues in a timely and efficient manner.
      • Collaborate with cross-functional teams to escalate and resolve complex cases, ensuring a swift and satisfactory resolution for the customer.
    3. Product Knowledge and Education:
      • Stay updated on Colgate's product offerings, features, and benefits to effectively assist customers and provide accurate information.




Colgate Jobs Near Me

Skills:

  1. Communication:
    • Excellent verbal and written communication skills with the ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns, fostering positive interactions.
  2. Problem-Solving:
    • Strong analytical and problem-solving abilities to address customer issues effectively.
    • Ability to think on your feet and adapt to different situations while maintaining a customer-centric approach.
  3. Team Collaboration:
    • Collaborate effectively with internal teams, sharing customer insights and feedback for continuous improvement.
    • Work collaboratively in a fast-paced environment, contributing to a positive team culture.
Important Links

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Date posted
January 3, 2024
Valid through
March 31, 2024
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Position: Colgate Recruitment 2024 - All India Jobs - Customer Care Agent Post

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