Dabur Recruitment 2023

At Dabur, we are committed to enhancing the well-being of our customers through the power of nature and science. With a rich heritage spanning decades, we pride ourselves on delivering high-quality products that promote a healthier and happier life. As a Customer Service Supervisor, you will play a crucial role in ensuring that our commitment to customer satisfaction is upheld at every touchpoint.

Dabur Careers

Responsibilities:

• Team Leadership and Development:
  • Lead and inspire a team of customer service representatives, fostering a positive and collaborative work environment.
  • Provide ongoing coaching, training, and feedback to enhance the team's performance and ensure a high level of customer service.
  • Implement effective strategies to motivate the team, drive productivity, and exceed customer satisfaction goals.
• Customer Relationship Management:
  • Oversee the resolution of customer inquiries, concerns, and escalations, ensuring a swift and satisfactory resolution.
  • Analyze customer feedback and collaborate with cross-functional teams to implement improvements in products, services, and processes.