Flipkart Recruitment 2024

We are seeking a dedicated Customer Service Supervisor to join our team at Flipkart. The successful candidate will be responsible for overseeing our customer service team, ensuring customer satisfaction, and improving customer service processes.

Flipkart Careers

Responsibilities:

1. Team Supervision: Supervise the customer service team to ensure a high level of customer satisfaction.
2. Process Improvement: Develop and implement customer service policies and procedures.
3. Customer Satisfaction: Handle complex and escalated customer service issues.
4. Performance Metrics: Monitor and analyze customer service performance metrics.

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