Any Graduate
Flipkart Recruitment 2024
As a Chat Process Executive at Flipkart, you will be responsible for providing exceptional customer service to our customers via chat. You will handle customer inquiries, provide product information, and resolve any issues that customers may face.
Flipkart Careers
Responsibilities:
- Customer Service: Handle customer inquiries via chat, provide accurate information about our products and services, and ensure a positive customer experience.
- Problem Resolution: Resolve customer complaints or issues in a timely and satisfactory manner.
- Product Knowledge: Maintain up-to-date knowledge about our products and services to provide accurate information to customers.
- Reporting: Document customer interactions and feedback, and report to the management team.
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