10th,12th pass/Any Graduate
Flipkart Recruitment 2024
In this dynamic role, you'll be the first line of contact for Flipkart's valued customers, providing exceptional service and ensuring their satisfaction throughout their shopping experience. You'll address a wide range of inquiries, from order tracking and product information to returns and replacements.
Flipkart Careers
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Research and troubleshoot customer issues, providing accurate and helpful solutions.
- Work collaboratively with internal teams to ensure smooth resolution of complex problems.
- Maintain detailed records of customer interactions and ensure adherence to company policies.
- Uphold Flipkart's commitment to customer satisfaction by providing a positive and friendly experience.
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