Position title
Flipkart New Opportunity ( Apply Online ) - All India Jobs - Client Service Specialist
Job Location
India
Remote work from: India




Base Salary
USD10$-USD21$ Per hour
Qualifications

Any Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

At Flipkart, we believe in creating a seamless and delightful shopping experience for our customers. As a Client Service Specialist, you will play a pivotal role in ensuring customer satisfaction and building lasting relationships. Join our dynamic team and contribute to revolutionizing the e-commerce landscape.

Flipkart Careers

Responsibilities:

  1. Customer Engagement:
    • Interact with customers via multiple channels, including phone, email, and chat, to provide exceptional service and address inquiries or concerns promptly.
    • Proactively engage with customers to gather feedback, understand their needs, and identify opportunities to enhance their shopping experience on Flipkart.
  2. Issue Resolution:
    • Investigate and resolve customer issues efficiently, demonstrating empathy and professionalism throughout the process.
    • Collaborate with cross-functional teams to ensure prompt resolution of complex customer problems, striving for first-contact resolution whenever possible.
  3. Product Knowledge:
    • Stay informed about Flipkart's product offerings, policies, and procedures to provide accurate and up-to-date information to customers.
    • Educate customers on features, benefits, and promotions to enhance their understanding of Flipkart's platform and encourage repeat business.

   

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Skills:

  1. Effective Communication:
    • Exceptional verbal and written communication skills with the ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and respond appropriately.
  2. Problem-Solving:
    • Strong analytical and problem-solving abilities to identify root causes and implement effective solutions.
    • Ability to think on your feet and make informed decisions to ensure customer satisfaction.
  3. Customer-Centric Approach:
    • Genuine passion for customer service with a customer-centric mindset.
    • Ability to empathize with customers and provide personalized solutions to create a positive and memorable experience.

Tags

Flipkart recruitment, Flipkart jobs, Flipkart job vacancy, Flipkart work from home, Flipkart jobs for freshers, Flipkart hiring 2024, Flipkart work from home jobs, Flipkart data entry jobs, Flipkart for freshers 2024, Flipkart career, Flipkart jobs 2024, Flipkart recruitment, Flipkart job vacancy, Flipkart recruitment 2024

   

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Important Links

Find the Link in Apply Now Button



Date posted
January 30, 2024
Valid through
October 31, 2024
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Position: Flipkart New Opportunity ( Apply Online ) - All India Jobs - Client Service Specialist

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