Position title
Flipkart Recruitment 2023 - Daily Job - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2023

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative at Flipkart. We are looking for enthusiastic individuals who are dedicated to ensuring a positive customer experience and who can contribute to our vibrant work culture.




Flipkart Careers

Responsibilities:

  1. Customer Interaction:
    • Engage with customers via various channels, including phone, email, and chat, to address inquiries, resolve issues, and provide assistance.
    • Ensure a friendly and empathetic tone in all interactions, creating a positive and memorable experience for our customers.
    • Handle customer feedback, actively seeking opportunities to enhance satisfaction and loyalty.
  2. Problem Resolution:
    • Identify and analyze customer concerns, providing effective solutions and troubleshooting assistance.
    • Collaborate with cross-functional teams to escalate and resolve complex issues, ensuring a swift resolution for the customer.
    • Maintain accurate records of customer interactions and solutions offered for future reference.




Flipkart Jobs Near Me

Skills:

  1. Communication Skills:
    • Excellent verbal and written communication skills to convey information clearly and professionally.
    • Ability to actively listen to customers, understand their needs, and respond effectively.
  2. Problem-Solving:
    • Strong analytical and problem-solving skills to identify and resolve customer issues promptly.
    • Adaptability to handle diverse customer concerns and find creative solutions.
  3. Customer Focus:
    • Genuine passion for customer service and a customer-centric mindset.
    • Ability to empathize with customers, ensuring their satisfaction and building brand loyalty.
Important Links

Find the Link in Apply Now Button



Date posted
November 30, 2023
Valid through
March 31, 2024
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Position: Flipkart Recruitment 2023 - Daily Job - Customer Service Representative Post

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