Flipkart Recruitment 2023

Join our dynamic team at Flipkart, India's leading e-commerce platform, where innovation meets customer satisfaction. As a Customer Service Trainee, you will be an integral part of our commitment to delivering exceptional service and building lasting relationships with our valued customers.

Flipkart Careers

Responsibilities:

1. Customer Interaction and Issue Resolution:
   • Engage with customers through various communication channels, including phone, email, and chat, to address inquiries, resolve issues, and provide assistance with product-related queries.
   • Demonstrate a customer-centric approach by actively listening to customer concerns, empathizing with their needs, and ensuring timely and effective solutions.
2. Product Knowledge and Continuous Learning:
   • Stay updated on the latest product offerings, features, and policies to provide accurate information to customers.
   • Actively participate in ongoing training programs to enhance product knowledge, communication skills, and problem-solving abilities.