Position title
Flipkart Recruitment 2024 - Latest Vacancy - Customer Care Agent Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD17,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

As a Customer Care Agent at Flipkart, you will play a pivotal role in ensuring exceptional customer experiences. We are seeking individuals with a passion for customer service, excellent communication skills, and the ability to navigate diverse customer inquiries in a dynamic environment.




Flipkart Careers

Responsibilities:

  1. Customer Support:
    • Provide prompt and courteous responses to customer queries through various communication channels, including phone, email, and chat.
    • Assist customers in navigating the Flipkart platform, resolving issues, and ensuring a seamless shopping experience.
    • Collaborate with cross-functional teams to escalate and resolve complex customer issues, demonstrating a commitment to customer satisfaction.
  2. Problem Resolution:
    • Identify and analyze customer concerns, offering effective solutions and alternatives to address their needs.
    • Proactively anticipate potential issues and take preventive measures to ensure customer satisfaction and loyalty.




Flipkart Jobs Near Me

Skills:

  1. Communication:
    • Exceptional verbal and written communication skills with the ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and provide effective solutions.
  2. Problem-Solving:
    • Strong analytical and problem-solving abilities to address customer issues and find innovative solutions.
    • Ability to think on your feet and make decisions in a fast-paced environment.
  3. Customer Focus:
    • A customer-centric mindset with a genuine passion for delivering outstanding service.
    • Patience and empathy in dealing with a diverse range of customer inquiries and concerns.
Important Links

Find the Link in Apply Now Button



Date posted
January 10, 2024
Valid through
April 30, 2024
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Position: Flipkart Recruitment 2024 - Latest Vacancy - Customer Care Agent Post

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