Position title
Flipkart Recruitment 2024 - Latest Vacancy - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

At Flipkart, we believe in providing an exceptional shopping experience for our customers. As a leading e-commerce platform, we are committed to delivering outstanding service and ensuring customer satisfaction. Join our dynamic team as a Customer Support Analyst and play a crucial role in maintaining our reputation for excellence.




Flipkart Careers

Responsibilities:

  1. Customer Query Resolution:
    • Respond to customer inquiries promptly and professionally via multiple channels, including phone, email, and chat.
    • Address and resolve customer concerns, providing accurate information about products, orders, and services.
    • Collaborate with cross-functional teams to ensure swift resolution of complex customer issues.
  2. Quality Assurance:
    • Monitor and evaluate customer interactions to uphold service quality standards.
    • Identify areas for improvement in customer support processes and recommend solutions.
    • Conduct regular audits to maintain consistency and adherence to company policies and procedures.




Flipkart Jobs Near Me

Skills:

  1. Communication Skills:
    • Excellent verbal and written communication skills with a customer-centric approach.
    • Ability to convey complex information in a clear and concise manner.
    • Active listening skills to understand and address customer needs effectively.
  2. Problem-Solving:
    • Strong analytical and problem-solving skills to resolve customer issues efficiently.
    • Ability to think critically and make decisions in a fast-paced environment.
    • Proven track record of finding innovative solutions to customer challenges.
  3. Interpersonal Skills:
    • Empathetic and patient demeanor with a focus on providing positive customer experiences.
Important Links

Find the Link in Apply Now Button



Date posted
December 20, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW

Visitors have accessed this post 13 times.

Visitors have accessed this post 13 times.

Close modal window

Position: Flipkart Recruitment 2024 - Latest Vacancy - Customer Support Analyst Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.