HDFC Bank Recruitment 2024

As a Customer Service Trainee at HDFC Bank, you will be responsible for learning and developing the skills necessary to provide excellent customer service. You will work closely with our experienced customer service team to gain hands-on experience in dealing with customer inquiries and resolving customer issues.

HDFC Bank Careers

Responsibilities

1. Learn and understand the company’s customer service policies and procedures.
2. Handle customer inquiries under the supervision of experienced staff.
3. Learn to resolve customer complaints or escalate them to the appropriate department.
4. Gain knowledge about products and services to provide accurate information to customers.
5. Document customer interactions for future reference under guidance.

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HDFC Bank  Jobs Near Me

Skills:

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt.
• Basic computer skills and familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.

Tags

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