HDFC Bank Recruitment 2024

As a Collection Agent at HDFC Bank, you will be responsible for contacting customers that have defaulted in their payment schedule. Your role will involve persuading customers to pay amounts due on credit accounts, loans, or other debts.

HDFC Bank Careers

Responsibilities:

1. Contacting customers to inform them of overdue payments and to arrange for payment options.
2. Keeping accurate records of customer interactions, updating customer information, and recording details of actions taken.
3. Negotiating credit extensions when necessary.
4. Reporting daily progress against targets to the Collection Manager.
5. Complying with requirements when legal action is unavoidable.

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HDFC Bank  Jobs Near Me

Skills:

1. Excellent communication and negotiation skills.
2. Ability to handle stressful situations and remain calm in adverse conditions.
3. Proficient in relevant computer applications and call center systems.
4. Good decision-making skills and the ability to operate in a fast-paced environment.

Tags

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