Position title
HDFC Bank Recruitment 2023 - Bank Jobs - Customer Service Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD18,000-USD27,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

HDFC Bank Recruitment 2023

Are you passionate about providing exceptional customer service and leading a dynamic team? Join HDFC Bank as a Customer Service Manager, where you'll play a crucial role in ensuring a seamless and delightful banking experience for our valued customers.




HDFC Bank Careers

Responsibilities:

  • Customer Engagement and Issue Resolution:
    • Proactively engage with customers to understand their banking needs and address inquiries effectively.
    • Lead a team of customer service representatives to ensure timely and accurate resolution of customer issues and concerns.
    • Implement strategies to enhance overall customer satisfaction and loyalty.
  • Team Leadership and Development:
    • Foster a positive and collaborative work environment within the customer service team.
    • Provide guidance, coaching, and feedback to team members for continuous improvement.
    • Develop and implement training programs to enhance the team's knowledge and skills.




HDFC Bank  Jobs Near Me

Skills:

  • Communication Skills:
    • Excellent verbal and written communication skills to interact with customers and team members effectively.
    • Ability to articulate complex ideas in a clear and concise manner.
  • Leadership Abilities:
    • Proven leadership skills with the ability to inspire and motivate a team towards achieving organizational goals.
    • Strong decision-making capabilities, especially in high-pressure situations.
  • Customer Focus:
    • Deep understanding of customer needs and a commitment to delivering exceptional service.
    • Ability to empathize with customers and address their concerns with a customer-centric approach.
Important Links

Find the Link in Apply Now Button



Date posted
November 27, 2023
Valid through
March 31, 2024
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Position: HDFC Bank Recruitment 2023 - Bank Jobs - Customer Service Manager Post

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