Position title
HDFC Bank Recruitment 2023 - Bank Vacancy - Help Desk Post
Job Location
India
Remote work from: IND




Base Salary
USD11,000-USD18,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

HDFC Bank Recruitment 2023

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team at HDFC Bank as a Customer Support Representative and play a crucial role in ensuring our customers receive the highest level of assistance. As a frontline ambassador for HDFC Bank, you will be instrumental in creating positive customer experiences and resolving queries efficiently.




HDFC Bank Careers

Responsibilities

  • Customer Assistance:
    • Engage with customers through various communication channels, including phone calls, emails, and live chat, to provide prompt and accurate assistance.
    • Address customer inquiries regarding account information, transactions, and banking products, ensuring a clear understanding of their needs.
  • Issue Resolution:
    • Investigate and resolve customer issues, discrepancies, and complaints in a timely and effective manner.
    • Collaborate with internal departments to escalate and follow up on complex cases, ensuring a satisfactory resolution for the customer.
  • Product Knowledge:
    • Stay informed about HDFC Bank's products, services, and policies to provide accurate information and advice to customers.




HDFC Bank  Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills with the ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns accurately.
  • Problem-Solving:
    • Strong analytical and problem-solving abilities to address customer issues effectively.
    • Ability to think on your feet and make informed decisions under pressure.
  • Customer Focus:
    • A customer-centric mindset with a commitment to delivering outstanding service.
    • Empathy and patience to handle diverse customer situations and ensure a positive customer experience.
Important Links

Find the Link in Apply Now Button



Date posted
December 28, 2023
Valid through
March 31, 2024
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Position: HDFC Bank Recruitment 2023 - Bank Vacancy - Help Desk Post

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