Position title
HDFC Bank Recruitment 2023 - Job Alerts - Customer Care Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD12,000-USD18.,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

HDFC Bank Recruitment 2023

Join the dynamic team at HDFC Bank, a leading financial institution committed to delivering unparalleled banking experiences. As a Customer Care Agent, you will play a pivotal role in ensuring exceptional service and satisfaction for our valued customers. We believe in fostering a collaborative and inclusive work environment where your skills and dedication contribute to the success of both our customers and the organization.




HDFC Bank Careers

Responsibilities:

  • Customer Engagement and Issue Resolution:
    • Engage with customers in a friendly and professional manner, addressing their queries, concerns, and feedback.
    • Provide accurate and timely information to customers on a range of banking products and services.
    • Proactively identify and resolve customer issues, ensuring a positive and seamless banking experience.
  • Communication and Relationship Building:
    • Communicate effectively with customers through various channels, including phone, email, and chat.
    • Build strong, trust-based relationships with customers by understanding their financial needs and offering appropriate solutions.




HDFC Bank  Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills.
    • Ability to convey complex information in a clear and understandable manner.
    • Active listening skills to understand customer needs effectively.
  • Problem-Solving:
    • Strong analytical and problem-solving abilities.
    • Proactive approach to identify and resolve customer issues.
    • Ability to think critically and make sound decisions in a fast-paced environment.
  • Customer Focus:
    • Genuine passion for delivering excellent customer service.
    • Empathy and patience in dealing with customer inquiries and concerns.
Important Links

Find the Link in Apply Now Button



Date posted
November 18, 2023
Valid through
March 31, 2024
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Position: HDFC Bank Recruitment 2023 - Job Alerts - Customer Care Agent Post

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