Position title
HDFC Bank Recruitment 2023 - Job Alerts - Help Desk Post
Job Location
India
Remote work from: IND




Base Salary
USD12,000-USD18.,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

HDFC Bank Recruitment 2023

As a Help Desk Representative at HDFC Bank, you will play a pivotal role in ensuring exceptional customer service by promptly and efficiently addressing inquiries and concerns. This position requires a dedicated individual with excellent communication skills, a problem-solving mindset, and a passion for delivering top-notch customer experiences.




HDFC Bank Careers

Responsibilities:

  • Customer Support:
    • Provide courteous and efficient support to customers via various channels, including phone, email, and chat.
    • Resolve customer inquiries, concerns, and issues in a timely manner, ensuring a positive and satisfying customer experience.
    • Collaborate with other departments to escalate and resolve complex problems, demonstrating a commitment to customer satisfaction.
  • Technical Troubleshooting:
    • Diagnose and troubleshoot technical issues related to banking products and services.




HDFC Bank  Jobs Near Me

Skills:

  • Communication:
    • Exceptional verbal and written communication skills to convey complex information in a clear and concise manner.
    • Ability to actively listen to customers, empathize with their concerns, and provide solutions effectively.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to assess and address customer inquiries efficiently.
    • Capacity to think critically, analyze situations, and make informed decisions to ensure customer satisfaction.
Important Links

Find the Link in Apply Now Button



Date posted
November 15, 2023
Valid through
March 31, 2024
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Position: HDFC Bank Recruitment 2023 - Job Alerts - Help Desk Post

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