Position title
HDFC Bank Recruitment 2024 - Bank Vacancy - Help Desk Post
Job Location
India
Remote work from: IND
Base Salary
USD11,000-USD17,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
HDFC Bank Recruitment 2024
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team at HDFC Bank as a Customer Support Representative and play a crucial role in ensuring our customers receive the highest level of assistance. As a frontline ambassador for HDFC Bank, you will be instrumental in creating positive customer experiences and resolving queries efficiently.
HDFC Bank Careers
Responsibilities
- Customer Assistance:
- Engage with customers through various communication channels, including phone calls, emails, and live chat, to provide prompt and accurate assistance.
- Address customer inquiries regarding account information, transactions, and banking products, ensuring a clear understanding of their needs.
- Issue Resolution:
- Investigate and resolve customer issues, discrepancies, and complaints in a timely and effective manner.
- Collaborate with internal departments to escalate and follow up on complex cases, ensuring a satisfactory resolution for the customer.
- Product Knowledge:
- Stay informed about HDFC Bank's products, services, and policies to provide accurate information and advice to customers.
Hiring organization
Date posted
January 3, 2024
Valid through
April 30, 2024
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