Unilever Recruitment 2024

As a Customer Support Analyst at Hindustan Unilever, you will be responsible for providing technical support to customers, solving complex technical issues, and improving customer satisfaction.

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Responsibilities:

1. Provide technical support to customers, diagnosing and solving complex technical issues.
2. Collaborate with the customer support team to understand customer issues and provide appropriate solutions.
3. Document customer interactions and technical solutions to create a knowledge base for future reference.

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Skills:

1. Excellent problem-solving skills with a strong technical acumen.
2. Good communication skills to explain technical concepts to non-technical users.
3. Familiarity with customer support software and ticketing systems.
4. Ability to work well in a team environment.

Tags

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