Position title
IDBI Bank Recruitment 2023 - All India Job - Customer Service Supervisor Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

IDBI Bank Recruitment 2023

At IDBI Bank, we are committed to delivering exceptional banking services to our diverse customer base. As we continue to expand our operations, we are seeking a dedicated and customer-focused professional to join our team as a Customer Service Supervisor.




IDBI Bank Careers

Responsibilities:

  • Team Leadership:
    • Lead and inspire a team of customer service representatives, fostering a positive and collaborative work environment.
    • Provide guidance and support to team members, ensuring that they deliver exceptional service to customers in line with the bank's standards.
    • Conduct regular team meetings to discuss performance, address concerns, and implement strategies for continuous improvement.
  • Customer Engagement:
    • Oversee day-to-day customer interactions, resolving escalated issues promptly and effectively.
    • Collaborate with other departments to streamline customer service processes and enhance the overall customer experience.




IDBI Bank Jobs Near Me

Skills:

  • Leadership:
    • Proven ability to lead and motivate a team to achieve performance goals.
    • Strong communication and interpersonal skills, with the ability to inspire and influence others positively.
    • Problem-solving skills with the capacity to make effective decisions under pressure.
  • Customer Focus:
    • Exceptional customer service skills with a focus on exceeding customer expectations.
    • Ability to analyze customer feedback and implement strategies to enhance the overall customer experience.
    • Empathy and patience in dealing with customer concerns and complaints.
Important Links

Find the Link in Apply Now Button



Date posted
November 18, 2023
Valid through
March 31, 2024
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Position: IDBI Bank Recruitment 2023 - All India Job - Customer Service Supervisor Post

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