Graduation Degree
IndiGo Recruitment 2024
As a Customer Support Analyst at IndiGo, you will be the first point of contact for our customers, helping them with their queries and guiding them through our services. You will play a crucial role in improving customer experience and driving customer satisfaction.
IndiGo Careers
Responsibilities:
- Customer Service: Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate resolution.
- Product Knowledge: Develop a deep understanding of our services to provide expert advice to customers.
- Issue Resolution: Troubleshoot customer issues and coordinate with internal teams to resolve them in a timely manner.
- Feedback Collection: Collect customer feedback and communicate it to the relevant teams for service improvement.
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IndiGo Jobs Near Me
Skills:
- Communication: Excellent written and verbal communication skills.
- Problem-Solving: Strong problem-solving skills with a customer-centric approach.
- Technical Proficiency: Basic understanding of the aviation industry and related services.
Tags:
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