Position title
IndiGo Recruitment 2023 - All India Jobs - Customer Care Associate Post
Job Location
India
Remote work from: India




Base Salary
USD12,000-USD18,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

IndiGo Recruitment 2023

IndiGo, India's leading airline, is on a mission to provide hassle-free and delightful air travel experiences to our passengers. We are committed to setting new industry standards in customer service, and we're looking for dedicated individuals to join our team as Customer Care Associates.




IndiGo Careers

  1. Responsibilities:
    1. Customer Engagement: As a Customer Care Associate, your primary responsibility will be to engage with passengers both proactively and reactively. You will assist passengers in booking, rebooking, and managing their travel itineraries while ensuring a high level of customer satisfaction.
    2. Issue Resolution: You will play a crucial role in addressing customer inquiries and resolving their concerns effectively and efficiently. This includes handling complaints, providing information on flight schedules, and assisting with lost baggage or other issues.

    .




IndiGo Jobs Near Me

Skills:

  1. Excellent Communication: Strong verbal and written communication skills are a must. You should be able to interact with passengers in a clear, concise, and courteous manner, ensuring their needs are met.
  2. Problem Solving: Quick thinking and the ability to resolve issues under pressure is crucial. You should be adept at finding solutions to various customer concerns.
  3. Team Player: Being a part of the IndiGo family means working together seamlessly with your colleagues. A collaborative and cooperative attitude is highly valued.

Qualifications:

  1. High School Diploma or Equivalent: A minimum educational qualification is required.
  2. Customer Service Experience: Prior experience in a customer service role is preferred but not mandatory. A passion for assisting people is equally important.
Important Links

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Date posted
November 1, 2023
Valid through
June 30, 2024
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Position: IndiGo Recruitment 2023 - All India Jobs - Customer Care Associate Post

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